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There is no jurisdiction for Passports; American Visa Service can process US Passport applications for anyone.

This information applies to:

  • First-time Passports

  • Renewal of Passports beyond 15 years from the date of issue

  • Lost, stolen or destroyed Passports

  • Damaged Passports

  • Passport for minors (not yet 16 years-old when previous passport was issued)

Step 1: Complete the DS-11 application online

You need to fill out the DS-11 application online via the State Department website. Please follow the instructions there to create the form. PLEASE NOTE: In the "Where should the passport be mailed?" section of the application you must put:

Street Address/RFD# or PO Box:  P.O. Box A3578

City: Chicago 

Country: United States

State: IL - Illinois        Zip Code: 60690

In Care Of: American Visa Service  

Failure to fill in this information may result in delays and/or additional fees. If you have an expired passport or the information from a lost, stolen or destroyed passport, please locate it to fill in the appropriate sections of the application. Click the icon below to make the application online:

 

 Step 2: Assemble Documents

 

  • Proof of Citizenship: Certified Birth Certificate, Naturalization Certificate, or previous passport. Some states issue a long-form Birth Certificate and a short-form Certificate (usually a wallet-size card); the long-form Certificate must be provided. If your previous passport is damaged in any way, please also provide the Birth Certificate. Minors must present the birth certificate and previous passport if they had one.

  • 2 Passport-type photos: These must be 2 inches by 2 inches on a plain, white background; color only. Photo quality paper is required. The image must show the applicant facing forward and fit the size specifications shown on the DS-11 form.

  • Authorization Letter: This letter gives American Visa Service permission to submit and pick up your application. Click HERE to print it. It must have the original signature of each applicant or the signatures of BOTH PARENTS in the case of a minor - please write "Mother" and/or "Father" next to each signature. Faxes and/or copies not accepted.

  • Proof or Departure:  If you require your passport in less than 3 weeks, please provide an itinerary on Travel Agency or Airline letterhead or a copy of your tickets. Without proof of departure, the local Agent may not release your documents and instead mail them into the National Passport Center in which case American Visa cannot help you.

  • DS-11 Form: This needs to be completely filled out on the State Department website (see Step 1) and printed. Do not sign the application until you are in the presence of a Passport Agent - see next Step.
  •  If you have lost a Passport or it has been stolen - Click HERE to print the DS-64 Form which you will need.
  • If your Passport is damaged - please provide a written or typed explanation of how it was damages 

 

If you have completed the first 2 Steps, click HERE to continue

NOTE: Documents not in our office by 9:30 a.m. (CST) may be submitted the following business day and/or may be charged additional rush fees to meet a date of departure. We suggest you ship documents by UPS Next Day Air as all other options generally arrive after 9:30 a.m. AVS is not responsible for deliveries to our office. American Visa Service, Inc. is not responsible for passports lost, delayed or damaged by any government office, Consulate or delivery service. American Visa is not responsible for the websites of other offices nor for problems with those sites. Fees and/or requirements may change with little or no advance notice. All cancelled orders will incur a 3% credit card fee to cover the fees AVS is charged by Visa/MC/Amex to process charges and refunds.

First time processing a passport or visa?

Please follow the instruction for the Visa or Passport service that you require. If you still have questions, call our office at the number you will find near the end of the process. Our phones are always answered by a member of our professional staff. You won't speak to an answering service or be forced to choose from a list of confusing options.

9 am – 4:30 pm (CST) Monday – Friday