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Frequently Asked Questions

If you have a question which is not in this section, please contact us.

Why must my passport be valid for at least 6 months prior to foreign travel?

There is always the possibility that you could become ill while abroad and have to stay beyond your planned return date. If your passport were to expire while traveling, this could create problems...

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Why must I send so many documents to get a visa?

Requirements for a visa differ from country to country though there are some documents required for almost all visas...

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How do I get my documents to AVS?

We suggest you send documents via UPS or FedEx for 10:30 a.m. delivery...

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Why do I have to pay Rush fees?

American Visa Service makes every effort to avoid charging Rush fees unless they are necessary. Our Rush fees are based...

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As a non-US Passport holder, why must I provide additional documents?

Travelers must apply for visas in their country of residence, so non-US Passports must show they are living in the US...

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American Visa Service - 53 West Jackson - Suite 1228 - Chicago, IL 60604 
info@avschicago.com  (312) 922-8860 fax (312)922-7578

Note: Documents not in our office by 9:30 a.m. (CST) may be submitted the following business day and/or may be charged additional rush fees to meet a date of departure. We suggest you ship documents by UPS Early AM or FedEx First Overnight as all other options generally arrive after 9:30 a.m. AVS is not responsible for deliveries to our office. American Visa Service, Inc. is not responsible for passports lost, delayed or damaged by any government office, Consulate or delivery service. American Visa is not responsible for the websites of other offices nor for problems with those sites. Fees and/or requirements may change with little or no advance notice. All cancelled orders will incur a 5% credit card fee to cover the fees AVS is charged by Visa/MC/Amex to process charges and refunds.

First time processing a passport or visa?

Please follow the instruction for the Visa or Passport service that you require. If you still have questions, call our office during office hours or email us.

9 am – 4:30 pm (CST) Mon-Fri

312-922-8860

info@avschicago.com

Please follow the instruction for the Visa or Passport service that you require. If you still have questions, call our office during office hours or email us.

9 am – 4:30 pm (CST) Mon-Fri

312-922-8860

info@avschicago.com