NOTE: Documents not in our office by 9:30 a.m. (CST) may be submitted the following business day and/or may be charged additional rush fees to meet a date of departure. We suggest you ship documents by UPS Next Day Air as all other options generally arrive after 9:30 a.m. AVS is not responsible for deliveries to our office. American Visa Service, Inc. is not responsible for passports lost, delayed or damaged by any government office, Consulate or delivery service. American Visa is not responsible for the websites of other offices nor for problems with those sites. Fees and/or requirements may change with little or no advance notice. All cancelled orders will incur a 3% credit card fee to cover the fees AVS is charged by Visa/MC/Amex to process charges and refunds.